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"We are not consultants to our clients, we are their trusted advisors."
Nelson Santiago, CTO
Confide Solutions, Corp. (CSC)
Proud Co-founders of
Meet Our Team
Privately owned and founded in 2002, Confide Solutions, Corp. is a young consulting firm with highly specialized Information Technology professionals.
Confide Solutions works with the Cities throughout the United States such as the City of New York and Dallas, Texas as well as various non-profit organizations such as the United States Hispanic Chamber of Commerce (USHCC), the New York State Federation of Chambers of Commerce, the United States - Mexico Chamber of Commerce of Southeast Texas, the Hispanic Chamber of Commerce of Houston, TX and the Puerto Rico Chamber of Commerce in creating business Opportunities for Latino Entrepreneurs and opening the channels of access to Business Alliances for Not-for-Profit Organizations.
Our team is prepared to complete all customer-projects and goals in a timely fashion. To fulfill those requirements we provide a wide range of services and products, using cost effective solutions based on current state of the art technologies and ITIL methodologies.
Our professional staff has the necessary experience to apply Business Process Reengineering to some or all of your company processes. In this manner wecan maximize your resource utilization and increase your productivity.
We currently work with technologies like that of companies such as Microsoft, Citrix, Altiris, and among others. In various projects we are involved with purchasing, training, Consolidation Solutions Design (Domain and Server), Operational and Informational Security Design, development and implementation of these technologies.
Confide Solutions, Corp. (CSC) is a conglomerate of IT Professionals that have spearheaded our company into the 21 Century with all the latest tools, technology and knowledge that we need to be capable of offering SOLUTIONS YOU CONFIDE IN………
Services vary from Network Assessments, Operational and Information Security Workshops to Thin Client Development and Patch Management Design.
We offer numerous seminars and trainings that likewise vary from Operational Design, MOF/ITIL Methodologies to Hacking 101 and Preventive Security.
Nelson Santiago
VP / CTO
Ted Rivera
President / CFO
David Soto
COO
Aurelio Valverde Silva
President - CSC Peru
News:
- Confide Solutions opens offices in Lima, Peru
-Confide Solutions becomes Dell Professional Partners for Latin America
- Confide Solutions signs Master Service Agreement with Compucom
- "Shining Star Award" - PRHCC - click here
Support & Smart Hands
IT Security & Infrastructure
Staff Augmentation
Operational and Information Security Methodology
• We offer trainings based on ITIL
Methodology and MOF (Microsoft
Operational Framework) to awaken the
importance of a unified marriage between
people, process and technology.
• We perform assessments of both
Information and Operational Security to
therefore be capable of offering real
solutions to the client
• We implement roles, documentation, and
work with IT departments in migration of
their procedure with the general company
operational process.
• We conduct workshops for both IT and
NON-IT departments to help all understand
the importance of not only robust technology
but also training and proper procedure that
does not cripple in-place information
security.
IT Infrastructure
• Our staff has the knowledge and tools to
design and install your company’s
It infrastructure. No matter your company’s infrastructure size, whether it’s a LAN, WAN, WiFi Mesh design or enterprise backup solutions, we ensure the use of state -of-the-art technology and products to protect your investment.
• Our staff is familiar and certified with products ranging from Dell Clustering, Cloud Computing, to IPv6 Topologies and Core Network hardening methodologies.
Operational Infrastructure
• (CSC) also offers services to enhance you physical infrastrucutre solutions utilizing the following solutions:
• CAT 5/6 Cable installation/Upgrade
• Audio/Visual Solutions for conference rooms, front desk and/or Security Desks
• Security Deployments (Cameras, Web-enabled systems, A/V security components, etc)
• Telephony (Phone Switches, cabling, programming)
Staff augmentation can help you achieve a number of business goals including faster speed-to-market, industry and technical experience that accelerates the quality and speed of development, and avoiding the cost and time required for internal training and skill development.
Confide Solutions Staff Augmentation services provide skilled personnel to work under your direction to help you develop, maintain, manage and support your applications. Our skilled application professionals can help you manage fluctuating skill needs, skills gaps and changing staffing needs to meet your aggressive project timelines. Confide Solutions resources work with you on-site or remote, and are certified in key technologies from multiple global delivery centers .
Business challenges
How can you lower the cost of hard-to-find IT skills and take advantage of globally competitive rates?
Is your goal to be able to access IT skills when and where needed on a changing and flexible basis?
How do you access leading IT skills without an investment in training?
What can your organization do to ensure that IT staff are trained in the latest methodologies that drive quality and speed in development and management?
Staff augmentation technology offerings:
IT Directorship/Management
IT Security Specialists
Helpsdesk Support/Management
Major database support
Middleware and groupware support
SOA and modernization capabilities
Major operating systems administration
Web technologies
Testing tools and services
• Our staff represents companies like Dell, HP, Intel, AT&T and Compucom on engagements ranging from Networking, Smart-hands support and infrustructure design.
(CSC)'s Smart Hands service assists clients by performing simple functions to their equipment upon request. Our technicians can perform simple troubleshooting or maintenance tasks 24x7, 365 days a year.
Smart Hands service helps you maximize operational uptime and reduce costs by eliminating the need to dispatch your own technical personnel to a client's facility to perform simple tasks.
Support offered:
Power cycling
Securing cabling to connections
Observing, describing or reporting on indicators or display information on equipment or consoles
Basic observation and reporting on the environment
Smart Hands
(CSC)'s Smart Hands service offers clients remote assistance using our industry-certified engineers to install and maintain complex network environments. For tasks such as equipment modification or expansion, Smart Hands helps clients decrease response time and reduce costs by avoiding the need for on-site technical personnel to perform installation and maintenance tasks, while increasing the effectiveness of their technical personnel and the uptime of mission-critical networks and applications.
- Management or upgrading of equipment components (i.e. processors, cards, drives, memory)
- Media and supply management
- Complex cable configurations, loop back & signal testing, equipment testing & troubleshooting
- Circuit testing & trouble ticket management
Smart Hands services are available on a time and materials basis or by subscription in hourly blocks per month, allowing you full control over your budget.
Partners:
“A sale is not something you pursue, it's what happens to you while you are immersed in serving your customer.” - unknown
Our Recent Clients
Jamaica Federal Bank - dipiscing elit. Fusce tempor arcu ac urna. Fusce congue eleifend mi.
Polytecnic University - High-Performance Computing Cluster (HPCC) design & deployment for the Department of Defense Aviation program at the Polytecnic University of San Juan, PR
McDonald's Holding Company - Cluster
Department of Justice - Microsoft Operations Framework Methodology and Security Training
DMJM+HARRIS - Data warehouse cluster design and deployment, Enterprise Backup Corporate Policy Design & Authoring
Bird Construction Company - Staff Augmentation & IT Management Outsourcing
Wal-Mart Stores - Smart Hands Services, Network topology and POS systems troubleshooting
Starbucks & Co. - Smart Hands Services, POS Swaps
“Good counselors lack no clients.”
William Shakespeare
Contact UsUse the form below
Contact Us
Use the form below
Confide Solutions, Inc.
Urb. El Centro
F-34 Calle 7
Corozal, PR 00783
Tel/Fax: *1 800 909 5290
USA
PERU
Movil: (511) 9-9236-2843
Office: (511) 725-3586
Confide Solutions, Corp.
Solutions You
Confide In...
Solutions You Confide In...
